realadmin
London, England
0 / 5
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4517 Washington Ave.
Manchester, Kentucky 39495
Hours: 8:00 - 17:00, Mon - Sat
support@travila.com
Follow these guidelines for a smooth and hassle-free booking experience with ACE Voyages.
1. Booking Confirmation:
All bookings are subject to availability and are only confirmed after full or approved partial payment. You will receive a confirmation email or WhatsApp message.
2. Required Information:
Travelers must provide accurate information, including:
Full name (as on passport)
Valid email & phone number
ID/passport number
Travel dates
3. Payment Options:
We accept cards, bank transfers, and installment plans (when available). Payment instructions will be shared during checkout.
4. Booking Changes:
Changes to bookings (e.g., dates, names) must be requested at least 48 hours before departure and may attract a fee.
5. Travel Documents:
ACE Voyages is not responsible for visa rejections. Ensure your documents meet travel requirements before booking.
6. Special Requests:
Dietary needs, medical alerts, or accessibility support must be mentioned during booking.
7. Contact for Bookings:
Email: hello@acevoyages.com or Click here to book on WhatsApp.
Follow these guidelines for a smooth and hassle-free booking experience with ACE Voyages.
1. Booking Confirmation:
All bookings are subject to availability and are only confirmed after full or approved partial payment. You will receive a confirmation email or WhatsApp message.
2. Required Information:
Travelers must provide accurate information, including:
Full name (as on passport)
Valid email & phone number
ID/passport number
Travel dates
3. Payment Options:
We accept cards, bank transfers, and installment plans (when available). Payment instructions will be shared during checkout.
4. Booking Changes:
Changes to bookings (e.g., dates, names) must be requested at least 48 hours before departure and may attract a fee.
5. Travel Documents:
ACE Voyages is not responsible for visa rejections. Ensure your documents meet travel requirements before booking.
6. Special Requests:
Dietary needs, medical alerts, or accessibility support must be mentioned during booking.
7. Contact for Bookings:
Email: hello@acevoyages.com or Click here to book on WhatsApp.
Welcome to ACE Voyages. By using our travel, tour, and flight booking services, you agree to the following terms and conditions. Please read them carefully.
1. Acceptance of Terms:
By accessing or using our website and services, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.
2. Services Offered:
We provide booking services for flights, guided tours, holiday packages, visa support, and travel-related assistance. These services are subject to availability and confirmation.
3. User Responsibilities:
You agree to provide accurate information and comply with all applicable travel, visa, and immigration laws. Users are responsible for ensuring they meet all entry and travel requirements for their destination.
4. Payments:
All bookings require full or partial payment based on the service type. We accept secure online payments via card, bank transfer, and selected gateways. Payment details are encrypted and securely processed.
5. Changes and Cancellations:
Changes or cancellations to bookings must be made in accordance with our Refund Rules and Booking Guidelines. Airlines and tour providers may impose specific terms.
6. Limitation of Liability:
We act as an intermediary between you and travel service providers. We are not liable for delays, cancellations, loss, or personal injury arising from third-party service providers.
7. Intellectual Property:
All content, including logos, images, and text, are the intellectual property of ACE Voyages. Unauthorized use is strictly prohibited.
8. Governing Law:
These terms are governed by the laws of the Federal Republic of Nigeria and applicable international travel laws.
9. GDPR Compliance:
We comply with the General Data Protection Regulation. Users have the right to access, correct, or delete their personal data. See our Privacy Policy for full details.
Your privacy is important to us. This Privacy Policy explains how ACE Voyages collects, uses, and protects your personal data in line with GDPR standards.
1. Data We Collect:
We collect personal information such as your name, contact details, passport data (where required), and payment information for booking purposes.
2. How We Use Your Data:
We use your information to:
Process bookings
Communicate with you
Customize travel recommendations
Improve our services
3. Data Sharing:
We only share your data with trusted partners (e.g., airlines, hotels, visa agencies) necessary for completing your booking. We do not sell your data to third parties.
4. Data Security:
Your data is stored securely using encrypted servers and accessed only by authorized staff.
5. Your Rights (GDPR):
You have the right to:
Access your data
Request correction or deletion
Withdraw consent at any time
Request data portability
6. Cookies:
Our site uses cookies to enhance your user experience. You can modify cookie settings in your browser at any time.
7. Contact Us:
For privacy-related inquiries, email: hello@acevoyages.com or message us on WhatsApp.
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Contact our agents about your booking, and we'll reply as soon as possible.
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